Incidents | Gecko Broadband Incidents reported on status page for Gecko Broadband https://status.getgecko.nz/ https://d1lppblt9t2x15.cloudfront.net/logos/ba51fc512de8a45cf66dab21368bea05.png Incidents | Gecko Broadband https://status.getgecko.nz/ en Gecko Company Website recovered https://status.getgecko.nz/ Wed, 10 Dec 2025 13:33:30 +0000 https://status.getgecko.nz/#ddec9a13fadb2e4b127f1e2153b6046a13dda9cbaa7d3ef2c843a941b67d024d Gecko Company Website recovered Gecko Company Website went down https://status.getgecko.nz/ Wed, 10 Dec 2025 13:30:59 +0000 https://status.getgecko.nz/#ddec9a13fadb2e4b127f1e2153b6046a13dda9cbaa7d3ef2c843a941b67d024d Gecko Company Website went down Voice Trunks recovered https://status.getgecko.nz/ Wed, 10 Dec 2025 00:41:46 +0000 https://status.getgecko.nz/#f36285b6a30feb2a45a8e0616a84cd27fc44382821e1ee20ea5ea90873c96b09 Voice Trunks recovered ping Border Router recovered https://status.getgecko.nz/ Wed, 10 Dec 2025 00:40:28 +0000 https://status.getgecko.nz/#25d63a1dce6081677f6548b1c08acb87f07fb09550b854daf8248479ca60e0bb ping Border Router recovered ping Border Router recovered https://status.getgecko.nz/ Wed, 10 Dec 2025 00:40:28 +0000 https://status.getgecko.nz/#25d63a1dce6081677f6548b1c08acb87f07fb09550b854daf8248479ca60e0bb ping Border Router recovered Voice Trunks went down https://status.getgecko.nz/ Tue, 09 Dec 2025 23:33:06 +0000 https://status.getgecko.nz/#f36285b6a30feb2a45a8e0616a84cd27fc44382821e1ee20ea5ea90873c96b09 Voice Trunks went down ping Border Router went down https://status.getgecko.nz/ Tue, 09 Dec 2025 23:31:47 +0000 https://status.getgecko.nz/#25d63a1dce6081677f6548b1c08acb87f07fb09550b854daf8248479ca60e0bb ping Border Router went down ping Border Router went down https://status.getgecko.nz/ Tue, 09 Dec 2025 23:31:47 +0000 https://status.getgecko.nz/#25d63a1dce6081677f6548b1c08acb87f07fb09550b854daf8248479ca60e0bb ping Border Router went down Voice Trunks recovered https://status.getgecko.nz/ Wed, 12 Nov 2025 12:48:18 +0000 https://status.getgecko.nz/#c1d0a88da246ec0e10192f3a34d32eeb8f08f9baad530a4e0997fb9267158ee1 Voice Trunks recovered Voice Trunks went down https://status.getgecko.nz/ Wed, 12 Nov 2025 12:45:39 +0000 https://status.getgecko.nz/#c1d0a88da246ec0e10192f3a34d32eeb8f08f9baad530a4e0997fb9267158ee1 Voice Trunks went down ping Border Router recovered https://status.getgecko.nz/ Tue, 11 Nov 2025 11:33:22 +0000 https://status.getgecko.nz/#c85cf0520caab0bf2c5433781dad5d6a09447178f8c299014eb998208ed970ee ping Border Router recovered ping Border Router recovered https://status.getgecko.nz/ Tue, 11 Nov 2025 11:33:22 +0000 https://status.getgecko.nz/#c85cf0520caab0bf2c5433781dad5d6a09447178f8c299014eb998208ed970ee ping Border Router recovered Voice Trunks recovered https://status.getgecko.nz/ Tue, 11 Nov 2025 11:31:43 +0000 https://status.getgecko.nz/#3a720b040c166084112ef7e2d5aeddbc27d2cdb470926a3b6ad3e672fa432110 Voice Trunks recovered ping Border Router went down https://status.getgecko.nz/ Tue, 11 Nov 2025 11:27:32 +0000 https://status.getgecko.nz/#c85cf0520caab0bf2c5433781dad5d6a09447178f8c299014eb998208ed970ee ping Border Router went down ping Border Router went down https://status.getgecko.nz/ Tue, 11 Nov 2025 11:27:32 +0000 https://status.getgecko.nz/#c85cf0520caab0bf2c5433781dad5d6a09447178f8c299014eb998208ed970ee ping Border Router went down Voice Trunks went down https://status.getgecko.nz/ Tue, 11 Nov 2025 11:17:06 +0000 https://status.getgecko.nz/#3a720b040c166084112ef7e2d5aeddbc27d2cdb470926a3b6ad3e672fa432110 Voice Trunks went down ping Border Router recovered https://status.getgecko.nz/ Wed, 22 Oct 2025 12:23:36 +0000 https://status.getgecko.nz/#efaf1ba0e66b7f395c60c54805dd39b60a47b3278f5ad3b2172a03b40a00bbe9 ping Border Router recovered ping Border Router recovered https://status.getgecko.nz/ Wed, 22 Oct 2025 12:23:36 +0000 https://status.getgecko.nz/#efaf1ba0e66b7f395c60c54805dd39b60a47b3278f5ad3b2172a03b40a00bbe9 ping Border Router recovered Voice Trunks recovered https://status.getgecko.nz/ Wed, 22 Oct 2025 12:19:05 +0000 https://status.getgecko.nz/#d542fbf3327b9bd6543e79f25c6d4325a76b408cbe2860cd7b99ac029857a0d2 Voice Trunks recovered ping Border Router went down https://status.getgecko.nz/ Wed, 22 Oct 2025 12:02:38 +0000 https://status.getgecko.nz/#efaf1ba0e66b7f395c60c54805dd39b60a47b3278f5ad3b2172a03b40a00bbe9 ping Border Router went down ping Border Router went down https://status.getgecko.nz/ Wed, 22 Oct 2025 12:02:38 +0000 https://status.getgecko.nz/#efaf1ba0e66b7f395c60c54805dd39b60a47b3278f5ad3b2172a03b40a00bbe9 ping Border Router went down Voice Trunks went down https://status.getgecko.nz/ Wed, 22 Oct 2025 12:01:26 +0000 https://status.getgecko.nz/#d542fbf3327b9bd6543e79f25c6d4325a76b408cbe2860cd7b99ac029857a0d2 Voice Trunks went down Voice Trunks recovered https://status.getgecko.nz/ Fri, 17 Oct 2025 15:23:28 +0000 https://status.getgecko.nz/#07d8a3cf744f4aa2847baa59a6b86133a09ed41b8c716e65ce041fdfbe8e22b0 Voice Trunks recovered ping Border Router recovered https://status.getgecko.nz/ Fri, 17 Oct 2025 13:22:00 +0000 https://status.getgecko.nz/#378606fad553869db04d56be0e134a9b8910115b25d8a548d7617e00923f7cef ping Border Router recovered ping Border Router recovered https://status.getgecko.nz/ Fri, 17 Oct 2025 13:22:00 +0000 https://status.getgecko.nz/#378606fad553869db04d56be0e134a9b8910115b25d8a548d7617e00923f7cef ping Border Router recovered ping Border Router went down https://status.getgecko.nz/ Fri, 17 Oct 2025 13:04:28 +0000 https://status.getgecko.nz/#378606fad553869db04d56be0e134a9b8910115b25d8a548d7617e00923f7cef ping Border Router went down ping Border Router went down https://status.getgecko.nz/ Fri, 17 Oct 2025 13:04:28 +0000 https://status.getgecko.nz/#378606fad553869db04d56be0e134a9b8910115b25d8a548d7617e00923f7cef ping Border Router went down Voice Trunks went down https://status.getgecko.nz/ Fri, 17 Oct 2025 13:02:43 +0000 https://status.getgecko.nz/#07d8a3cf744f4aa2847baa59a6b86133a09ed41b8c716e65ce041fdfbe8e22b0 Voice Trunks went down Voice Trunks recovered https://status.getgecko.nz/ Fri, 19 Sep 2025 10:44:36 +0000 https://status.getgecko.nz/#6517528493f6d9337bccb06f6575d7cff637f028a2e0c54d5f3e9226f4a07473 Voice Trunks recovered Voice Trunks went down https://status.getgecko.nz/ Fri, 19 Sep 2025 10:41:42 +0000 https://status.getgecko.nz/#6517528493f6d9337bccb06f6575d7cff637f028a2e0c54d5f3e9226f4a07473 Voice Trunks went down Service Disruption https://status.getgecko.nz/incident/340509 Thu, 14 Mar 2024 00:17:00 -0000 https://status.getgecko.nz/incident/340509#db72e0f6e021112efefce524ef8a747d551e9b62883f346ce2f0ab10859273d7 We are aware of a service outage for customers fed from our Te Mata 1 pop site. This will affect customers in Havelock through to Tukituki, and believe a fibre connection which supplied one of our main feed out to these POP sites has been cut due to earthworks being carried out in the area. We have raised this with Chorus and assigned to an onsite technician with urgency. We apologise for this inconvenience and appreciate your patience. Time frame for repair is unknown at this stage. Rural Wireless - performance degradation https://status.getgecko.nz/incident/207954 Wed, 24 May 2023 08:44:00 -0000 https://status.getgecko.nz/incident/207954#4653d4a29c471a05a90fbb94a16991f2e8cfe67b8ee3b5b8ce3a7f5ccd02cd5e Issues Resolved Rural Wireless - performance degradation https://status.getgecko.nz/incident/207954 Wed, 24 May 2023 08:44:00 -0000 https://status.getgecko.nz/incident/207954#4653d4a29c471a05a90fbb94a16991f2e8cfe67b8ee3b5b8ce3a7f5ccd02cd5e Issues Resolved Rural Wireless - performance degradation https://status.getgecko.nz/incident/207954 Tue, 16 May 2023 04:27:00 -0000 https://status.getgecko.nz/incident/207954#e62b1f122dd2f3d2d43c894755340134af8b4394ec5d84898e53b694dc9129d3 Tuesday 16 May 2023 Unfortunately, part of our network has been affected by a fibre issue in the Tauranga region (a fibre link from Tauranga to Auckland has been damaged and has yet to be fully repaired). We have re-routed our traffic away from the damaged area, however this path has reduced capacity so will not perform as well as we would like. Engineers are working to resolve the fault, an initial ETR is this afternoon.