Incidents reported on status page for Gecko Broadband https://status.getgecko.nz/ https://d1lppblt9t2x15.cloudfront.net/logos/ba51fc512de8a45cf66dab21368bea05.png https://status.getgecko.nz/ en https://status.getgecko.nz/ Sun, 10 May 2026 06:53:09 +0000 https://status.getgecko.nz/#f642bfd8ce3550708a3c83353878eda301f0ed2b86eef6d047371d01a13c2a12 Voice Trunks recovered https://status.getgecko.nz/ Sun, 10 May 2026 06:47:34 +0000 https://status.getgecko.nz/#f642bfd8ce3550708a3c83353878eda301f0ed2b86eef6d047371d01a13c2a12 Voice Trunks went down https://status.getgecko.nz/ Sun, 10 May 2026 03:45:49 +0000 https://status.getgecko.nz/#4ead94a5a79ae63bc30a97b6c570e79cced9bfee9ce553a0aa2dc65f96592aa7 ping Border Router recovered https://status.getgecko.nz/ Sun, 10 May 2026 03:17:11 +0000 https://status.getgecko.nz/#553d413ba1d97ba64f55bdfc2ef0f60c4e7a3a261a865b03e9ded200dd1cf7bf Voice Trunks recovered https://status.getgecko.nz/ Sun, 10 May 2026 03:15:47 +0000 https://status.getgecko.nz/#4ead94a5a79ae63bc30a97b6c570e79cced9bfee9ce553a0aa2dc65f96592aa7 ping Border Router went down https://status.getgecko.nz/ Sun, 10 May 2026 03:14:36 +0000 https://status.getgecko.nz/#553d413ba1d97ba64f55bdfc2ef0f60c4e7a3a261a865b03e9ded200dd1cf7bf Voice Trunks went down https://status.getgecko.nz/ Sun, 03 May 2026 10:38:13 +0000 https://status.getgecko.nz/#018b27c38614c4690748b91f6763be8fd8a004bbfab84e0ab7848b9b22f4f5c7 Voice Trunks recovered https://status.getgecko.nz/ Sun, 03 May 2026 10:02:33 +0000 https://status.getgecko.nz/#018b27c38614c4690748b91f6763be8fd8a004bbfab84e0ab7848b9b22f4f5c7 Voice Trunks went down https://status.getgecko.nz/ Mon, 27 Apr 2026 15:18:46 +0000 https://status.getgecko.nz/#28929da08081b7c98803c253027304fa441c93a99ac12396ee2e28cd583a09b7 Gecko Company Website recovered https://status.getgecko.nz/ Mon, 27 Apr 2026 15:15:57 +0000 https://status.getgecko.nz/#28929da08081b7c98803c253027304fa441c93a99ac12396ee2e28cd583a09b7 Gecko Company Website went down https://status.getgecko.nz/ Wed, 22 Apr 2026 13:24:45 +0000 https://status.getgecko.nz/#b15b00641692fe9e0a48a8fcdd53e1a495f856b8fa4467b53cebf0e1493a4e86 ping Border Router recovered https://status.getgecko.nz/ Wed, 22 Apr 2026 13:23:15 +0000 https://status.getgecko.nz/#ce4b98d4bb5038b19b6b1854c95ce91392ae30ca0c40c65977c6d040bd9dc166 Voice Trunks recovered https://status.getgecko.nz/ Wed, 22 Apr 2026 12:59:35 +0000 https://status.getgecko.nz/#ce4b98d4bb5038b19b6b1854c95ce91392ae30ca0c40c65977c6d040bd9dc166 Voice Trunks went down https://status.getgecko.nz/ Wed, 22 Apr 2026 12:57:57 +0000 https://status.getgecko.nz/#b15b00641692fe9e0a48a8fcdd53e1a495f856b8fa4467b53cebf0e1493a4e86 ping Border Router went down https://status.getgecko.nz/ Mon, 20 Apr 2026 03:18:45 +0000 https://status.getgecko.nz/#7fc35c95db06a85f1202b21741119ce2bc245866b11cc8f737be4424cd2b79dc Gecko Company Website recovered https://status.getgecko.nz/ Mon, 20 Apr 2026 03:12:31 +0000 https://status.getgecko.nz/#7fc35c95db06a85f1202b21741119ce2bc245866b11cc8f737be4424cd2b79dc Gecko Company Website went down https://status.getgecko.nz/ Thu, 02 Apr 2026 19:18:31 +0000 https://status.getgecko.nz/#5da03f24342cd201c17cde2d6235073b5665020904f876ec444b4e384c3a3c39 Gecko Company Website recovered https://status.getgecko.nz/ Thu, 02 Apr 2026 18:58:27 +0000 https://status.getgecko.nz/#5da03f24342cd201c17cde2d6235073b5665020904f876ec444b4e384c3a3c39 Gecko Company Website went down https://status.getgecko.nz/incident/340509 Thu, 14 Mar 2024 00:17:00 -0000 https://status.getgecko.nz/incident/340509#db72e0f6e021112efefce524ef8a747d551e9b62883f346ce2f0ab10859273d7 We are aware of a service outage for customers fed from our Te Mata 1 pop site. This will affect customers in Havelock through to Tukituki, and believe a fibre connection which supplied one of our main feed out to these POP sites has been cut due to earthworks being carried out in the area. We have raised this with Chorus and assigned to an onsite technician with urgency. We apologise for this inconvenience and appreciate your patience. Time frame for repair is unknown at this stage. https://status.getgecko.nz/incident/207954 Wed, 24 May 2023 08:44:00 -0000 https://status.getgecko.nz/incident/207954#4653d4a29c471a05a90fbb94a16991f2e8cfe67b8ee3b5b8ce3a7f5ccd02cd5e Issues Resolved https://status.getgecko.nz/incident/207954 Tue, 16 May 2023 04:27:00 -0000 https://status.getgecko.nz/incident/207954#e62b1f122dd2f3d2d43c894755340134af8b4394ec5d84898e53b694dc9129d3 Tuesday 16 May 2023 Unfortunately, part of our network has been affected by a fibre issue in the Tauranga region (a fibre link from Tauranga to Auckland has been damaged and has yet to be fully repaired). We have re-routed our traffic away from the damaged area, however this path has reduced capacity so will not perform as well as we would like. Engineers are working to resolve the fault, an initial ETR is this afternoon.