Incidents reported on status page for Gecko Broadband https://status.getgecko.nz/ https://d1lppblt9t2x15.cloudfront.net/logos/ba51fc512de8a45cf66dab21368bea05.png https://status.getgecko.nz/ en https://status.getgecko.nz/ Sat, 02 Aug 2025 11:53:26 +0000 https://status.getgecko.nz/#9b111b9fb24d5e7cd998c09eb1d967b10bc9de7bf8c17e93ab740f9068a9e9c4 Voice Trunks recovered https://status.getgecko.nz/ Sat, 02 Aug 2025 11:50:44 +0000 https://status.getgecko.nz/#9b111b9fb24d5e7cd998c09eb1d967b10bc9de7bf8c17e93ab740f9068a9e9c4 Voice Trunks went down https://status.getgecko.nz/ Sat, 02 Aug 2025 09:34:40 +0000 https://status.getgecko.nz/#f3f97a4faaa75438727bd27aef1c6f6ea3616e99bd7e5f9887ab85eaed6c213a Gecko Company Website recovered https://status.getgecko.nz/ Sat, 02 Aug 2025 09:29:05 +0000 https://status.getgecko.nz/#f3f97a4faaa75438727bd27aef1c6f6ea3616e99bd7e5f9887ab85eaed6c213a Gecko Company Website went down https://status.getgecko.nz/ Tue, 29 Jul 2025 01:06:19 +0000 https://status.getgecko.nz/#87bed04348d7947d5c3e8e22298b463fa8696d87d71142a364c846a8082f3b16 Gecko Company Website recovered https://status.getgecko.nz/ Tue, 29 Jul 2025 01:03:49 +0000 https://status.getgecko.nz/#87bed04348d7947d5c3e8e22298b463fa8696d87d71142a364c846a8082f3b16 Gecko Company Website went down https://status.getgecko.nz/ Sat, 21 Jun 2025 11:11:45 +0000 https://status.getgecko.nz/#ff0e109544f3d75df12daa1a7a7c1909989f185bd33ce39e4eae2b3af2c16ed7 Gecko Company Website recovered https://status.getgecko.nz/ Sat, 21 Jun 2025 11:09:05 +0000 https://status.getgecko.nz/#ff0e109544f3d75df12daa1a7a7c1909989f185bd33ce39e4eae2b3af2c16ed7 Gecko Company Website went down https://status.getgecko.nz/ Fri, 13 Jun 2025 08:09:41 +0000 https://status.getgecko.nz/#4ee5521421f9f873793feb813a68d45785ded81150bcbc9da8b5450bd1fc111f ping Border Router recovered https://status.getgecko.nz/ Fri, 13 Jun 2025 08:09:41 +0000 https://status.getgecko.nz/#4ee5521421f9f873793feb813a68d45785ded81150bcbc9da8b5450bd1fc111f ping Border Router recovered https://status.getgecko.nz/ Fri, 13 Jun 2025 08:07:01 +0000 https://status.getgecko.nz/#4ee5521421f9f873793feb813a68d45785ded81150bcbc9da8b5450bd1fc111f ping Border Router went down https://status.getgecko.nz/ Fri, 13 Jun 2025 08:07:01 +0000 https://status.getgecko.nz/#4ee5521421f9f873793feb813a68d45785ded81150bcbc9da8b5450bd1fc111f ping Border Router went down https://status.getgecko.nz/ Thu, 12 Jun 2025 03:17:41 +0000 https://status.getgecko.nz/#433069bd6bc95a5f7b8805cd6688a89eec66a750716eda1723702ceea0662bf8 Gecko Company Website recovered https://status.getgecko.nz/ Thu, 12 Jun 2025 03:15:27 +0000 https://status.getgecko.nz/#433069bd6bc95a5f7b8805cd6688a89eec66a750716eda1723702ceea0662bf8 Gecko Company Website went down https://status.getgecko.nz/ Thu, 12 Jun 2025 03:11:40 +0000 https://status.getgecko.nz/#b5eddd65e4c127ec8a561720b20de3ccb29e2351e6816984b74c8e5ffabaaf3e Gecko Company Website recovered https://status.getgecko.nz/ Thu, 12 Jun 2025 03:09:36 +0000 https://status.getgecko.nz/#b5eddd65e4c127ec8a561720b20de3ccb29e2351e6816984b74c8e5ffabaaf3e Gecko Company Website went down https://status.getgecko.nz/ Wed, 11 Jun 2025 23:41:40 +0000 https://status.getgecko.nz/#4d5c20036f1de1b3339f4843f8349f0ef2647eeb45a746df8b2fbafeb2416bfd Gecko Company Website recovered https://status.getgecko.nz/ Wed, 11 Jun 2025 23:36:31 +0000 https://status.getgecko.nz/#4d5c20036f1de1b3339f4843f8349f0ef2647eeb45a746df8b2fbafeb2416bfd Gecko Company Website went down https://status.getgecko.nz/ Sun, 08 Jun 2025 07:36:58 +0000 https://status.getgecko.nz/#cc22998ebfe8dcb8d1bcad9d2e3c96a36373f3ea91c9567de115d7f4b572517c Gecko Company Website recovered https://status.getgecko.nz/ Sun, 08 Jun 2025 07:34:21 +0000 https://status.getgecko.nz/#cc22998ebfe8dcb8d1bcad9d2e3c96a36373f3ea91c9567de115d7f4b572517c Gecko Company Website went down https://status.getgecko.nz/ Thu, 15 May 2025 17:26:27 +0000 https://status.getgecko.nz/#1a446bf71a90e76bba4885faa172bfda7c0c4f161a74dfa71747d617d826338d Voice Trunks recovered https://status.getgecko.nz/ Thu, 15 May 2025 17:23:42 +0000 https://status.getgecko.nz/#1a446bf71a90e76bba4885faa172bfda7c0c4f161a74dfa71747d617d826338d Voice Trunks went down https://status.getgecko.nz/incident/340509 Thu, 14 Mar 2024 00:17:00 -0000 https://status.getgecko.nz/incident/340509#db72e0f6e021112efefce524ef8a747d551e9b62883f346ce2f0ab10859273d7 We are aware of a service outage for customers fed from our Te Mata 1 pop site. This will affect customers in Havelock through to Tukituki, and believe a fibre connection which supplied one of our main feed out to these POP sites has been cut due to earthworks being carried out in the area. We have raised this with Chorus and assigned to an onsite technician with urgency. We apologise for this inconvenience and appreciate your patience. Time frame for repair is unknown at this stage. https://status.getgecko.nz/incident/340509 Thu, 14 Mar 2024 00:17:00 -0000 https://status.getgecko.nz/incident/340509#db72e0f6e021112efefce524ef8a747d551e9b62883f346ce2f0ab10859273d7 We are aware of a service outage for customers fed from our Te Mata 1 pop site. This will affect customers in Havelock through to Tukituki, and believe a fibre connection which supplied one of our main feed out to these POP sites has been cut due to earthworks being carried out in the area. We have raised this with Chorus and assigned to an onsite technician with urgency. We apologise for this inconvenience and appreciate your patience. Time frame for repair is unknown at this stage. https://status.getgecko.nz/incident/207954 Wed, 24 May 2023 08:44:00 -0000 https://status.getgecko.nz/incident/207954#4653d4a29c471a05a90fbb94a16991f2e8cfe67b8ee3b5b8ce3a7f5ccd02cd5e Issues Resolved https://status.getgecko.nz/incident/207954 Wed, 24 May 2023 08:44:00 -0000 https://status.getgecko.nz/incident/207954#4653d4a29c471a05a90fbb94a16991f2e8cfe67b8ee3b5b8ce3a7f5ccd02cd5e Issues Resolved https://status.getgecko.nz/incident/207954 Tue, 16 May 2023 04:27:00 -0000 https://status.getgecko.nz/incident/207954#e62b1f122dd2f3d2d43c894755340134af8b4394ec5d84898e53b694dc9129d3 Tuesday 16 May 2023 Unfortunately, part of our network has been affected by a fibre issue in the Tauranga region (a fibre link from Tauranga to Auckland has been damaged and has yet to be fully repaired). We have re-routed our traffic away from the damaged area, however this path has reduced capacity so will not perform as well as we would like. Engineers are working to resolve the fault, an initial ETR is this afternoon.