Maintenance

Maintenance - New network circuit migrations - 08/02

Our upstream is performing the following mainenance:

Maintenance - New network circuit migrations - 08/02
Maintenance Planned Feb 8, 2024 12:00 AM–5:00 AM NZDT

Following prior maintenance and successful completion of the preperation of changes for our new network, this maintenance window will have us perform changes to the network to bring our new network into service for specific customer circuits. This will involve changes to public route advertisements for specific subnets and changes to internal routing and connectivity to specific BNGs, including those customers connected to:

ae1-akl.havm (xDSL Nationwide & North Island UFB)
ae2-akl.havm (Fixed Wireless & RBI Nationwide)
ae3-akl.havm (North Island UFB)
ae4-akl.havm (North Island UFB)
ae1-na1akl2 (xDSL Nationwide & North Island UFB)
ae1-wti1 (Rural Wireless)
ae1-chc.havm (South Island UFB)
ae2-chc.havm (South Island UFB)
ae1-chc4 (South Island UFB)

While this maintenance is taking place, customers homed on these BNGs can expect some connectivity interruptions and less preferable traffic paths while routing is moved across to the new network.
5 Affected Services:

Services / DSL Internet
Services / UFB Internet
Services / RBI Internet
Services / Fixed Wireless

Maintenance

Maintenance - Network improvements - 01/02

Maintenance Planned Feb 1, 2024 12:00 AM–5:00 AM NZDT

During this maintenance window, we will be further refining routing in the new network, as well as performing updates to some core devices within the new network. In addition, we will also be making a change in the old/existing network to increase stability while we continue to migrate services to our new network.
Customers can expect service disruption/instability and substandard routing paths during this maintenance window as changes are being performed.

Affected services are, Fibre, xDSL, Fixed Wireless (4G)